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Launch an official brand store with custom, high-quality merchandise for your team.
Enjoy effortless ordering, home delivery, and bulk pricing — all in one place.

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About Offineeds.com

Learn about how to get in touch for support for offineeds.com.

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Order Updates

Place, track, and manage your orders, including shipping details.

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Payment Updates

Accepted payment methods, security, and promo codes.

Giftkart Related FAQ’s

If you're feeling unsure or have questions on your mind, don’t worry, we’re here to guide you through it all. We’ve got you covered.

What types of customization are available for the gifts?
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We offer various customization options, including embroidery, printing, embossing, screen printing, UV printing, and engraving. Additionally, we can create personalized greeting cards and customized packaging to reflect your brand.
How do I select the right gifts for my employees?
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You can shortlist 3-6 products within a similar budget, and OffiNeeds will create a customized microsite for your employees to choose their preferred gift. If you need assistance, our dedicated sales team is available to help you select suitable options.
Can the packaging be tailored to our company’s branding?
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Yes, we can customize the packaging to align with your company’s branding, ensuring a cohesive and professional presentation.
Can we include a personalized greeting card with the gifts?
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Yes, customized greeting cards can be added to personalize the gifting experience.
Can we add our Company branding to the GiftKart microsite?
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Yes, the microsite can be custom-branded with your company’s logo, colors, and messaging.
Can we choose from any of the products on offineeds.com to be made available on the microsite?
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Based on the type of products required, your Account Manager will share a range of products for you to choose from.
How are shipping updates communicated to employees?
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Status updates are provided via email, SMS, and a tracking page for real-time monitoring.
Is customer support available for delivery issues?
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Yes, our customer care team proactively addresses any delivery concerns or issues.
What happens if a gift is damaged or lost during delivery?
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We guarantee deliveries and will replace any damaged or missing products promptly.
Where can you ship the gifts to?
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We offer delivery services directly to individual recipients’ homes across India and globally, ensuring your employees receive their gifts regardless of location.
Can GiftKart handle international deliveries?
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Yes, we can deliver gifts directly to employees' homes both across India and globally. However, prices and timelines for international deliveries would have to be finalised after detailed consultation with your Account Manager.
How long does the entire process take from inception to delivery?
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The process typically spans 15–30 days. This includes product selection, microsite setup, employee ordering (usually kept open for 7–10 days), production, packing, and delivery.
How do employees check out and confirm the placement of their orders?
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Employees are given unique gift codes which they enter to place their orders. They cannot make payments on the site during checkout.
Is there a cost associated with building the microsite?
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If the total order value exceeds ₹2,00,000 plus GST, the microsite creation is complimentary. Otherwise, a fee of ₹10,000 plus GST applies.
What is the minimum order quantity for GiftKart?
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Minimum quantities vary; ready products typically start at 50 units, while fully custom-made ones may require more.
Can I get tiered pricing for bulk orders?
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Yes, most products have tier-based pricing—higher volumes offer lower per-unit costs.
Are there any hidden charges apart from product and shipping costs?
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No hidden costs. All charges including GST, customisation, and shipping are shown before checkout.
How is payment handled for bulk corporate orders?
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An invoice is issued to the company. Payments can be made via bank transfer, UPI, or cheque. Employees don’t pay individually.
What is OffiNeeds' GiftKart service?
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GiftKart allows employees to choose from 4–8 gift options on a microsite with direct home delivery, tailored to your organization’s preferences.
How does the GiftKart process work?
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You select 4–8 gifts. A microsite is created for employees with unique gift codes. Orders are tracked on a central dashboard and gifts are shipped directly to employees.
Is there a demo available for the GiftKart microsite?
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Yes, we can provide a demonstration to showcase the microsite’s features and functionality.
Can GiftKart be used for occasions other than employee gifting?
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Absolutely! It’s ideal for dealer incentives, client appreciation, or any corporate gifting event with a short ordering window.
Can we limit the selection to specific gifts for different teams?
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Yes, GiftKart allows segmentation so different teams can access a customized set of gift options.
How do we initiate the GiftKart service for our company?
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Contact our Sales Team at 8088 009 009 or email info@offineeds.com to get started.
How are employees' personal details protected?
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We follow ISO 27001-certified data protection protocols and can sign NDAs to ensure your employee data remains secure.
View all frequently asked questions
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Kitup Related FAQ’s

If you're feeling unsure or have questions on your mind, don’t worry, we’re here to guide you through it all. We’ve got you covered.

Can I customize the items in the welcome kit?
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Yes, you have full control over the selection and customization of all products included in the gift box, ensuring they align with your company’s branding and the preferences of your new employees.
What types of products can be included in a kit in Kitup?
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You can include a variety of items such as office supplies, apparel, tech gadgets, drinkware, and more, all branded with your company logo. The selection can be tailored to fit your company’s culture, the occasion for which you are gifting and the needs of your employees.
Can we include a letter in the kit?
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Absolutely! Adding a welcome letter is a great way to make new employees feel valued and can be included in each kit.
Can kits include tech gadgets?
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Yes, you can include gadgets like USB drives, headphones, or other accessories. Some products which have batteries might not be allowed to be added in these kits due to restrictions in being able to courier them.
What kind of products can we not include in these kits?
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Food items, liquids and personalised products are not allowed to be part of these kits. Since the kits are kept in stock for up to 3 months, having food items with expiry dates or liquids is risky. Personalised products cannot be added since we take up production of all the kits ordered and keep them in ready to ship state with us and personalising the kits one at a time would not be feasible.
Can we request a sample kit before bulk order?
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Yes, once an order is placed, one sample product can be shown for approval before going ahead with the full production. However, please be sure to account for the additional time for sampling before production can start.
Where are the kits stored before delivery?
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Kits are stored at OffiNeeds' warehouse and shipped as per your required schedule.
Can kits be delivered to employees' homes?
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Yes, OffiNeeds guarantees delivery and replaces broken or missing items promptly. Offineeds offers a ticket management tool to track and close all issues raised.
Do kits come with a tracking facility?
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OffiNeeds provides proactive tracking, and updates are managed by their support team.
Can OffiNeeds ship kits internationally?
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Yes, kits can be delivered across India and worldwide to employee addresses.
How is the pricing determined for the welcome kits?
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The total cost of the gift depends on the products chosen inside the gift box. Gift boxes can be made starting at ₹600-700 per box. However, a majority of clients create gift boxes with products in the budget of ₹2,000-₹3,000 per gift box.
Is guaranteed delivery a free service?
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Yes, All Kitup orders come with a 100% guaranteed delivery service at no extra cost.
Is there a setup fee for using KitUp?
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No there is no additional cost
What are the different price components in Kitup?
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The different costs are- cost of the products chosen, customisation, type of packaging, shipping costs, warehousing costs.
What is the KitUp service by OffiNeeds?
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KitUp is a service that helps companies send customised kits to employees’ homes in just three simple steps.
What other occasions can Kitup service be utilised for?
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Kitup service would make perfect sense for any floating events (Employee anniversaries, new joinee gifting, etc) which happen at different times during a given period of time.
How does the KitUp process work?
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Design your kit, order the quantity required as per your hiring plan for a quarter. Offineeds will produce the required quantity and hold the kits in stock for a 3 month period. Share addresses of recipients on a daily, weekly or fortnightly basis and Offineeds will ensure the ready kits are shipped out to them within 2 working days. Offineeds will track and ensure deliveries are made to every recipient. A consolidated dashboard is available to you to track the stock in hand and delivery status.
Can kits be customized for different departments?
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Yes, kits can be tailored for different teams, job roles, or design themes.
What happens if we are unable to utilise the entire quantity ordered during the 3 month period?
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Offineeds can send the balance quantity to your office in bulk if the products are not utilised by then. However, we recommend only ordering the quantity that you are sure to utilise in the 3 month period to ensure freshness of product and to ensure that the products are good in quality.
What is the minimum order quantity (MOQ) for customized Kitup?
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The MOQ for customized Kitup kits is typically 50 pieces. However, depending on the specific products selected, the MOQ could be higher.
View all frequently asked questions
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BrandStore Related FAQ’s

If you're feeling unsure or have questions on your mind, don’t worry, we’re here to guide you through it all. We’ve got you covered.

Can the Official Brand Store be customized to reflect our company’s branding?
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Yes, the store’s look and feel can be customized to align with your brand guidelines, including the logo, button colors, and a custom URL.
Do we have control over the products listed in our BrandStore?
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There are two models: a zero inventory model where OffiNeeds manages the product selection with your feedback, and a custom inventory model where you can handpick each product for your Brand Store.
How often are products in the store updated?
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Yes, a 30-day money-back guarantee is available.
Can managers use the BrandStore to reward employees?
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Yes, managers can issue points or gift vouchers to the Brand Store for performance rewards or celebrations.
Can only employees access the store?
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A Brand Store can be controlled to ensure that only your employees or partners get to access it and shop on it. However, this is not mandatory and can be kept open to public if required.
What are the delivery options for the merchandise?
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OffiNeeds offers pan-India delivery and ships products directly to individual recipients’ homes across India and globally.
What’s the usual delivery time for BrandStore orders?
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Orders are shipped within 8–12 days and delivered in another 2–5 days.
How are delivery issues such as broken or missing items handled?
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OffiNeeds guarantees all deliveries and will send replacements for any broken or missing products. The customer support team proactively tracks all deliveries to ensure smooth fulfillment.
What happens if products are damaged or missing during delivery?
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OffiNeeds replaces any broken or missing products and offers guaranteed delivery.
Can I run promotions and reward campaigns in the store?
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Yes, gift vouchers and reward points can be used to run recognition programs and campaigns.
How are employees updated about their order status?
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Order tracking is available via email, SMS, and a dedicated tracking page in their account.
What kind of packaging is done for individual orders that are shipped?
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OffiNeeds provides 100% eco-friendly packaging for all products ordered on the BrandStore, along with ensuring that the products are delivered without damages.
What payment methods are accepted on the Brand Store?
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All major credit/debit cards, net banking, UPI, and wallets are accepted, providing flexibility and convenience for users.
Is there a cost associated with setting up an Official Brand Store?
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Yes, the cost for setting up an Official Brand Store is ₹99,999 plus GST per annum, renewable annually. This fee includes a secure website with a payment gateway, weekly merchandise updates and offers, warehousing, shipping and returns handling, and customer care via email, chat, and call.
Is there a cost difference between zero and custom inventory models?
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In the Zero Inventory model Offineeds offers 150-200 different products and holds stock of these items and the client is not expected to pay for any stock. In the custom inventory model, products that are exclusively developed for the client are produced and held in stock by Offineeds on behalf of the client and listed on the Brand Store and are expected to be paid in full in order to be procured and listed on the store.
Do we get cost benefits with higher order volumes?
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Yes. Bulk orders can bring down unit costs and offer better logistics efficiency. With every Brand Store, a Key Account Manager is also assigned, who will enable smooth processes for bulk inquiries.
Is delivery free on BrandStore orders?
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Yes, pan-India delivery is free for orders above ₹1,000.
Are returns accepted for bulk orders?
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Yes, there is a 7-day no-questions-asked return policy for eligible items across the Brand Store.
What is an Official BrandStore?
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An Official Brand Store is a fully customized, white-labeled online store that offers your company’s branded merchandise exclusively for employees and partners. It serves as a centralized platform for managing and distributing corporate gifts and promotional items.
What are the benefits of having an Official Brand Store for our company?
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An Official Brand Store enhances employee engagement and brand building by providing consistent merchandise experiences. It allows managers to distribute gift vouchers for various occasions and ensures that employees and dealers have access to company merchandise regardless of their location.
How long does it take to launch a BrandStore?
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While it takes 1-2 weeks for Offineeds to create the Store, the entire process typically takes between 30 to 60 days to go live. This includes building the store (2-7 days), testing and optimization, finalizing merchandise, discussing terms, signing the contract, and launching the store.
View all frequently asked questions
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Rewards Related FAQ’s

If you're feeling unsure or have questions on your mind, don’t worry, we’re here to guide you through it all. We’ve got you covered.

Are there branded gift card designs available?
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There are a range of design templates for you to choose from and the same can further be customised as per your company’s branding requirement.
Can the gift vouchers be customized with our company branding?
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Yes, OffiNeeds offers customization options for physical reward coupons, including tailored envelope sizes and branding elements to align with your company’s identity at an additional cost.
Can we send gift vouchers directly to employees or clients?
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Yes, GiftKart allows you to send digital vouchers directly to recipients via email or SMS, making it ideal for remote teams or bulk gifting across locations.
Is there an option to schedule gift voucher delivery?
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Absolutely! You can schedule the delivery of digital vouchers in advance, allowing you to align with birthdays, anniversaries, festivals, or campaign timelines.
Can we track voucher usage or delivery status?
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Yes, the GiftKart dashboard provides real-time tracking of voucher deliveries and redemption statuses, helping you monitor engagement and usage efficiently.
How are the gift vouchers delivered to recipients?
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Gift vouchers can be delivered digitally via email or as physical coupons, depending on your preference. Digital e-gift cards are typically delivered instantly, while physical coupons can be customized and shipped as per your requirements.
Is there an option for instant delivery of gift vouchers?
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Yes, digital e-gift cards are normally delivered instantly. However, due to system issues, delivery can sometimes be delayed up to 24 hours.
Do I get confirmation after voucher purchase?
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Yes, you’ll receive a confirmation email for each voucher purchase.
Can I set up ad-hoc gifting campaigns with OffiNeeds Rewards?
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Yes, you can use instant rewards coupons for one-time or ad-hoc gifting.
Are the reward vouchers applicable only to online stores?
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The applicability of reward vouchers depends on the specific brand’s terms and conditions. Some vouchers can be redeemed both online and at physical stores, while others may be limited to one format. It’s advisable to check the details provided with each voucher.
Do corporate clients get discounts on bulk voucher orders?
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Yes, bulk orders can have some additional discounts offered on a case-to-case basis. For latest updates on the same, please speak to your Account Manager.
What if the recipient exceeds the voucher amount while shopping?
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The excess amount cannot be processed; users must stay within the voucher value.
Can I save time by using reward vouchers for large teams?
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Absolutely, vouchers reduce effort in selecting, packing, and distributing gifts and are a great gifting option if you are short on time.
Are there minimum order quantities for vouchers?
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The minimum value of vouchers to order must be Rs 5000.
Does OffiNeeds help in managing large-scale reward campaigns?
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Yes, OffiNeeds can support large-scale and recurring gifting needs.
What are the payment terms for Rewards?
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A 100% advance payment is required to process orders for Rewards by Offineeds.
What is Rewards by OffiNeeds?
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Rewards by OffiNeeds is a platform offering reward vouchers from 500+ brands with lifetime validity and instant redemption.
Do the reward vouchers have an expiry date?
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The reward vouchers offered by OffiNeeds have lifetime validity, allowing recipients to redeem them at their convenience without any time constraints.
How does the process of redemption work?
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You place an order for a certain quantity of vouchers/points of certain values and decide whether you want them delivered via email or physically or want us to send the codes directly to the employees. Employees can go to rewards.offineeds.com and choose to redeem the value they want from the different brands listed. Once they receive the vouchers of the brands they want, they can proceed with shopping on the respective sites.
Can I use the platform for monthly employee rewards?
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Yes, you can set up ongoing rewards programs using points or vouchers.
Are there reward point systems in addition to gift cards?
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Yes, OffiNeeds supports both coupon-based and points-based rewards systems.
Is the Rewards service suitable for client gifting too?
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Absolutely, it's ideal for employees, clients, and partners.
View all frequently asked questions
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Corporate Gifting Related FAQ’s

If you're feeling unsure or have questions on your mind, don’t worry, we’re here to guide you through it all. We’ve got you covered.

What types of corporate gifts does OffiNeeds offer?
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OffiNeeds provides a diverse range of over 4,000 innovative and personalized corporate gifts, including apparel, accessories, home & living products, office tools, gadgets, and gift hampers.
Can we customize the corporate gifts with our company logo?
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Yes, all products offered by OffiNeeds can be customized with your company logo and branding. Common customization methods include embroidery, printing, embossing, screen printing, UV printing, and engraving.
Is there a minimum order quantity (MOQ) for customized corporate gifts?
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The MOQ varies depending on the product. For ready products, it starts as low as 5 units, but for fully custom-made products, it could range from 500 nos.
Can we add a custom message to our gifts?
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Yes, you can include a personalized greeting card with a custom message for your recipients.
Are all product categories eligible for branding?
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Yes, whether it's apparel, accessories, stationery, or gadgets, all can be branded with your logo. For some electronic products we however recommend branding only on the outer packaging to avoid opening of the box leading to warranty related issues if any.
Can we request a product mockup with our logo?
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Yes, you can request digital mockups to visualize how your branding will look on the product.
Do you offer creative support for designing custom gifts?
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Yes, OffiNeeds helps with product recommendations, branding suggestions, and design finalization.
Can OffiNeeds deliver gifts to multiple locations?
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Yes, OffiNeeds can deliver gifts either to your offices across India and globally or directly to individual recipients’ homes worldwide.
How long does delivery take for corporate gift orders?
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Dispatch timelines vary depending on the product. Some items are available for 24-hour delivery, and various options available in 3–5 days, 5–10 days, etc. The timeline for each product is mentioned on its respective page. Delivery timelines vary depending on the location to be delivered to.
Do you offer doorstep delivery for remote teams?
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Yes, gifts can be sent directly to individuals, ideal for remote or distributed teams.
Can I curate a kit with multiple products?
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Yes, you can combine different products and make a kit as per your requirement.
Are custom kits suitable for different occasions?
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Absolutely—kits can be created for onboarding, birthdays, anniversaries, or festivals, etc.
What kind of packaging is used for custom kits?
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Gift boxes can be customized with company branding, themes, and eco-friendly materials.
Is tracking available for shipped gifts?
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Yes, tracking updates are shared once the product is shipped, along with delivery support.
Are there ready-to-ship options for urgent needs?
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Yes, some items are available under 24-hour dispatch for urgent bulk gifting.
What is the price range of products you offer?
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Prices start at ₹20 for promotional items and go up to ₹25,000 for premium gifts like electronics.
Do you offer price discounts for bulk orders?
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Yes, bulk orders receive competitive pricing and logistics benefits.
Can I get a quote for a large gifting campaign?
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Yes, OffiNeeds provides quotations based on quantity, branding, and delivery requirements.
Is GST included in the product prices displayed?
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No, the prices shown on the website are exclusive of GST. Applicable GST will be added during checkout or in the final quotation.
Can we make partial payments for large orders?
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Yes, partial payments can be arranged for large orders based on mutual agreement, especially for phased deliveries or ongoing campaigns.
Do you offer pricing in other currencies for international orders?
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Yes, for international corporate orders, we can share quotations in USD or other currencies upon request, based on the current exchange rate and shipping destination.
Can OffiNeeds help me choose the right corporate gifts for my needs?
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Absolutely. OffiNeeds offers advanced search features on the website to help you find exactly what you need. Additionally, their dedicated account managers can assist in selecting suitable gifts based on your requirements and budget.
Can I preview the kit before full production?
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Yes, samples or mockups can be shared before finalizing large kit orders.
Can gifts be tailored to different departments or roles?
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Yes, you can create different kits based on teams, seniority levels, or functions.
How can I place an order for corporate gifts?
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You can place an order by contacting OffiNeeds via phone at 8088009009, emailing info@offineeds.com, or chatting through the website. The support team will assist you in finding the right products and guide you through the ordering process.
View all frequently asked questions
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Diwali Gifts Related FAQ’s

If you're feeling unsure or have questions on your mind, don’t worry, we’re here to guide you through it all. We’ve got you covered.

Can I customize Diwali corporate gifts with my logo?
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Yes, we offer full branding on boxes, tags, and gift items like mugs, candles, and sweets.
Can I personalize each gift for individual employees?
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Absolutely! Add names, messages, and custom inserts to make every gift feel special.
Do you offer eco-friendly personalized Diwali gifts?
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Yes, we provide sustainable gifting options including seed paper, jute bags, and bamboo products.
Can we include a custom greeting card with each gift?
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Of course! Include your brand’s Diwali wishes or a personal message in every hamper.
Do you deliver Diwali gifts to employee homes?
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Yes! We offer doorstep delivery across India for bulk or individual gift shipments.
What’s the delivery timeline for Diwali gift orders?
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Standard delivery takes 5–7 business days. We also offer priority delivery options.
Can you deliver to remote or rural areas?
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Yes, our logistics partners ensure pan-India coverage including remote pin codes.
Is real-time tracking available for gift deliveries?
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Yes, we provide tracking links for every order so you can monitor delivery status.
Do you offer discounts for bulk Diwali gift orders?
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Yes, bulk pricing is available for orders starting from 25 units and above.
Can I mix different gift kits in a single bulk order?
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Absolutely! You can choose multiple variants and still receive bulk pricing.
How do I get a custom quote for my Diwali gifting needs?
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Just reach out to our team with your requirements—we'll send a tailored quotation.
Are there different price tiers for corporate gift budgets?
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Yes, we offer gifts from ₹299 to ₹4999+, perfect for every budget and team size.
Can I create a fully personalized Diwali gift hamper?
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Yes! Choose from our catalogue or mix products to build your own kit.
What types of items can I include in a Diwali gift kit?
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Sweets, dry fruits, candles, diyas, mugs, stationery, and wellness products.
Can kits be personalized for departments or regions?
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Yes, we can curate gifts based on team roles, languages, or locations.
How are the kits packaged?
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All gifts come in premium festive packaging with branded sleeves and inserts.
View all frequently asked questions
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Eco-friendly Gifts Related FAQ’s

If you're feeling unsure or have questions on your mind, don’t worry, we’re here to guide you through it all. We’ve got you covered.

Can we create customized eco-friendly gift kits?
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Yes! Build a kit with items like plantable notebooks, jute bags, bamboo bottles, and seed pens.
Are these kits suitable for occasions like Diwali or onboarding?
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Definitely! We create themed sustainable gift kits for festivals, employee joining, and events.
Can kits be personalized for different departments or teams?
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Yes. You can create kits based on roles, values, or themes with tailored items.
Do kits come with reusable packaging?
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Yes, all kits use cloth bags, reusable boxes, or biodegradable packaging.
Can I customize eco-friendly corporate gifts with our branding?
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Yes, you can add your logo, custom taglines, and personalized messages on all sustainable items.
What types of sustainable gifts can be customized?
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We offer plantable stationery, jute bags, cork bottles, bamboo tech and more—each customizable.
Do you offer eco-friendly packaging as well?
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Absolutely! Our gifts come in recyclable kraft boxes, seed paper wraps, or reusable totes.
Can each gift include a personal note?
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Yes! Add a handwritten note or printed message in every package to personalize the experience.
Do you deliver sustainable gifts to individual recipients?
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Yes! We offer pan-India delivery directly to homes or office addresses.
What’s the delivery time for eco-friendly gift orders?
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Standard orders ship in 5–7 business days. Bulk or custom kits may take longer.
Can we schedule deliveries in advance?
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Definitely. You can pre-schedule deliveries for campaigns, holidays, or events.
Is the packaging secure and safe for transit?
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Yes. All items are packed with eco-safe materials and padding for safe delivery.
Do you offer discounts on bulk orders of eco-friendly gifts?
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Yes. Enjoy tiered pricing based on quantity and product type.
Is there a minimum order quantity for bulk purchases?
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Most items start at 25 pieces for bulk pricing, but some have lower MOQ.
Can we mix different sustainable items in a bulk order?
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Absolutely! Combine multiple eco-friendly products in one order and still qualify for discounts.
Do you provide a sample before we place a bulk order?
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Yes. We offer sample packs so you can evaluate product quality and branding.
View all frequently asked questions
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